FREQUENTLY ASKED QUESTIONS
Shipping & Returns
How to create a Return?
Returns:
You can review our full return policy here.
If you would like to initiate a return, please begin the process here.
Shipping Details: Domestic and International
Domestic Shipping:
WATSKIN shipping costs will be calculated and guaranteed based on the items you are purchasing, your chosen shipping method, and your shipping destination.
We offer economy and priority shipping options. Our shipping carriers are UPS, USPS, Fedex, and DHL.
We ship Monday through Friday. Please allow 4-7 business days for your order to ship domestically.
International Shipping:
WATSKIN shipping duties and additional fees are calculated at checkout based on your country and size of the order. International orders are shipped DDP [duties delivered paid].
We ship Monday through Friday. Please allow 5-15 business days for international orders to ship.
Our Exchange Policy
You can review our full exchange policy here.
Customer Service
How do I contact Customer Service?
Our customer service department is here to help with any product or order inquiries. We are available Mon. - Fri. 10am - 5pm EST. We aim to respond to all inquiries within 48 hours. Email us at contact@watskinsunwear.com.
How to choose your size?
Please refer to our size guide on the product page to best choose your size.
Payment Details
We accept payments in the form of Visa, MasterCard, Discover,
American Express, Shop Pay, Meta Pay, Google Pay, and PayPal.
Promotions
How to use a promo code?
If you would like to use a promotional code for a WATSKIN event, you can add the code in checkout.
Please note that two simultaneous promotion codes are not accepted in one order. Each promotion is designated for a specific time frame and can be cancelled at any time.
Gift Cards
WATSKIN gift cards are available for purchase in denominations of $25, $50, $100, $250, and $500.
Price Adjustments
We do not offer price adjustments and cannot apply discount codes after an order has been placed.
Final Sale
Merchandise labeled as FINAL SALE cannot be returned. If a return is started on a final sale item, the refund will not be processed.
WATSKIN Inquiries
Sales Inquiries
Contact the WATKSIN team for wholesale orders. Please provide the nature of your inquiry and your contact information.
Press Inquiries
Contact the WATKSIN PR team to discuss any media inquiries. Please provide the nature of your inquiry and your contact information.
How to be an affiliate for WATSKIN?
WATSKIN works with affiliates, taste-makers, and fashion enthusiasts. If you are interested in working with the WATSKIN brand contact our WATSKIN social media team.